Careers at Master Digital Media

Find your perfect career opportunity at Master Digital Media

Choose a job you love, and you will never have to work a day in your life.
Confucius

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At Master Digital Media, we are passionate about video and making our customers’ viewing experience better than they could imagine.

If you are passionate about technology and think you have what it takes to work in IP video or software development, we’d love to hear from you.

Working at Master Digital Media

Master Digital Media is a nationwide company, with a presence on every Region in Ghana. We’ve been around for over 10 years and the same core Executive team has been in place since the start. We’re profitable and have an ambitious growth strategy; in fact, we’ve seen double or triple digit growth year on year and this is set to continue >

Our headquarters is based in Accra, Odorkor, just off the Odorkor Traffic Light , a 2-minute walk from the Odokor Trotro station or Opposite Odorkor Post Office.

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Careers at Master Digital Media

As we’re growing, we have lots of opportunities for you to join us, so check out the current job vacancies below.

If you're a recent graduate and want to know more, please visit our Graduate Hub, or our Graduate Vacancies page.

Solutions Consultant / Pre-Sales Engineer - Metro New York area preferred: New Jersey, Connecticut, West Chester, Long Island

About the Role

Master Digital Media Inc. is recruiting an experienced, technical and customer-focused Solutions Consultant to support our Channel Sales Managers with our current and expected growth across North East region of the US.

Rporting to the VP Americas and working alongside the Master Digital Media team, this position will support the Sales Team with the identification and development of sales opportunitiesand existing deployments with our channel partners and thier end-clients. the position will be based in Metro New York and surrounding areas, and travel across North America is expected.

The main focus of the role is pre-sales technical support and in some instances may also be responsible for the implementation of customer installations as a contracted specialist , supporting our channel partners.

Main duties include:

  • Support the company sales team to help specify products for new customers, reply to tenders, and carry out web-based and on-site demonstrations and training.
  • Provide technical expertise and support for products
  • Focusing on building relationships with technical teams of our partners
  • Deliver product update training, support demonstrations and POCs in conjuntion with our partners to the end users
  • Generate revenue by providing commissioning services
  • Occasionally it may be necessary to assit the central support team and the customer to debug and troubleshoot any problems faced during the installation process

About You

The successful candidate will have

  • Strong technical knowledge of at least one of the following areas. Strong knowledge in both areas will be seen as a distinct advantage.
  • Digital AV Technologies
  • IP networking solutions
  • Evidence of an ability to create innovative technical solutions to time and budget
  • Experience of working in a pre-sales role, within the AV and or IT industry in the US
  • Able to demonstrate the ability to build customer relationships and provide phenomenal customer service
  • Can show they are confident to stand up in front of an audience and present the company, a product, a solution or a technical demonstration in an effective and accurate manner.
  • Outstanding problem solving skills
  • Excellent written/verbal communication skills and the ability to present information in a logical and engaging manner to cusomers and colleagues
  • Patience, commitment and a desire to learn

A potential Solutions Consultant Pre-Sales Engineer should have the following

  • Possess good references
  • Valid USA driving licence
  • Must be able to demonstrate eligibility to work in the USA
  • English fluent speaking, reading and writing
  • Bachelor's degree in computer science, Engineering, Networking or related field or have equivalent work related experience
  • Passport for international travel

About Master Digital Media

Master Digital Media is a market leading provider of IP video technology that helps organisations to harness the power of video to communicate, educate and entertain. Our end to end solutions enable our customers to capture TV and video content directly from any source and manage its delivery, live or on demand, to any connected device via an existing network. From corporate, finance and eductaion, to hospitality, remote facilities, stadia and healthcare, Master Digital Media has global expertise in delivering complex, proAV solutions.

How to Apply

Master Digital Media is an equal opportunities employer, and the only thing that matters to us is your ability to do this role. To apply please send your resume and cover letter with an indication of your salary expectations to masterdigitalgh@gmail.com

Inside Sales Representative - Reims, France

About the Role

Reporting to the Southern Europe Sales Director, and as well as providing ongoing admin support to the SEU region, the Inside Sales Representative will identify business opportunities by developing new prospects and interacting with existing customers in order to increase interest and qualify leads for the Southern European Sales Director.

Our SEU Sales Team has been operational for 5 years and has grown over this time and this newly created role is available due to expansion of the region.

Key duties and responsibilities include:

  • Support the development of Sales pipeline, for the Southern Europe Sales Director via outbound calling, email communications and other direct marketing methods.
  • Transfer opportunitie to Sales Director at appropriate stage for further development and closure.
  • Maintain and expand database of prospect for the SEU region
  • Account Management - act as point of contact for customer account, providing information as requested and also proactively send marketing collateral generating interest and turning into qualified leads.
  • Schedule and facilitate regular calls with sales prospects building communication with potential sales opportunities
  • Qualify all sales leads, allocate as appropriate, and drive leads through the sales process by initiating face-to-face appointments with Sales Team
  • Follow up with Sales Directors post sales meeting. Determine result of respective meeting and follow-up appropriately to close the loop
  • Ensuring CRM is up to date with post meeting information
  • Generate quote paperwork as required
  • Meet phone and email communication goals in accordance with strategic plan, developed by Sales Director
  • Consistently log and record each-and-every outreach made, in Salesforce.com, producing regular activity reports as requested by Sales Director
  • Act as a bridge between Marketing and Sales. Co-ordinate local marketing initiative in SEU region, and work toward increasing the number of leads generated.
  • Admin Support for SEU Sales Director - ths will involve associated admin tasks such as diary management, reception duties (for office dealing with telephone calls,) processing expenses for SEU Sales Director and other admin tasks.
  • Coordinate activities required for local marketing events, trade shows and training taking place in the region - eg dealing with initiatives, catering, logistics and marketing collateral

About You

  • Proven inside sales track record
  • Strong telephone presence and able to demonstrate experience of dialling numerous calls each day
  • Experience of working with Salesforce or other similar CRM
  • Excellen verbal and written communication skills
  • Language skills fluent English and knowledge of Spanish or Italian (or both) would be an advantage
  • Strong listening and presentation skills
  • Ability to multi task, prioritise, and manage time effectively
  • Some travel may be required so you should be keen to travel as needed
  • A degree in International Trade BTS would be an advantage

About Master Digital Media

Master Digital Media is a market leading provide of IP video technology that helps organisations to harness the power of video to communicate, educate and entertain. Our end to end solutions enable our customers to capture TV and video content directly from any source and manage its delivery, live and on demand, to any connected device via an existing network. From corporate, finance and eductaion, to hospitality, remote facilities , stadiums and healthcare, Master Digital Media has global expertise in delivering complex, proAV solutions.

How to Apply

Talented people are always worth hearing from. The only thing that matters to us is your ability to work with us to shape the role. We are interested in self-starters who have the capacity to improve and shape themselves and our products.

For more information or to make an application, please send your CV and a covering letter with an indication of your salary expectations to our HR Team at masterdigitalgh@gmail.com

Solutions Consultant - Dubai, UAE

About the Role

Master Digital Media is recruiting a Solutions Consultant to support existing and expected growth across the Middle East, Africa and India. Reporting to the ME Technical Manager and working alongside the Master Digital Media team, this position will identify and support sales opportunities and existing deployments with our channel partners and their end-clients. The position will be based in Dubai, and travel across the Middle East, Africa and India is expected.

The main focus of the role is pre-sales technical support. You will also be responsible for the implementation of customer installations as a contracted specialist, supporting our channel partners. In some instance you may be required to handle post-sales support.

Main duties include:

  • Support the company's sales team to help specify products for new customers, reply to tenders, and carry out web-based and on-site demonstrations and training.
  • Provide technical expertise and support for our products.
  • Focusing on building relationships with the technical teams of our partners.
  • Deliver product training to our partners and end users.
  • Prepare and deliver demonstrations and POC’s.
  • Generate revenue by providing commissioning services.
  • Occasionally it may be necessary to assist the central support team and the customer to debug and troubleshoot any problems faced during the installation process.

About You

The successful candidate will have:

  • Strong technical knowledge of, ideally both but, at least one of:
    • Digital AV technologies
    • IP networking solutions
  • Experience of:
    • video over networks is desirable.
    • digital video technologies and Audio-Visual equipment and video over networks is also highly desired.
  • Previous experience of working in a pre-sales/solutions consultant positon, within the AV and/or IT industry.
  • Evidence of an ability to create innovative technical solutions.
  • Able to demonstrate the ability to build customer relationships and provide phenomenal customer service.
  • Can show they are confident to stand up in front of an audience and present the company, a product, a solution or a technical demonstration.
  • Outstanding problem solving skills.
  • Excellent written/verbal communication skills.
  • Must be able to show previous experience of ability to work independently and manage and priorities own work load.
  • Patience, commitment and a desire to learn.

 A potential Solutions Consultant should have the following qualifications: 

  • Bachelor's Degree in Computer Science, Engineering, Networking or related field.
  • Possess good references.
  • Valid UAE driving license and own car (or planning to buy/rent one in the first 3 months of employment). 
  • Must be able to demonstrate eligibility to work in UAE and the ability to travel across Middle East, Africa and India.
  • English fluent: speaking, reading and writing.

About Master Digital Media

Master Digital Media is a market leading provider of IP video and digital signage technology that helps organizations to harness the power of video to communicate, educate and entertain. Our end-to-end solutions enable you to capture TV/video content directly from any source and manage its delivery, as channels or within digital signage screens, to any connected device via your existing network. From corporate, finance and education, to hospitality, remote facilities, stadiums and healthcare, Master Digital Media has global expertise in delivering complex, proAV solutions.

How to Apply

Master Digital Media is an equal opportunity employer, and the only thing that matters to us is your ability to do this role. To apply please send your resume and cover letter with an indication of your salary expectations to masterdigitalgh@gmail.com


Don’t see anything that’s right for you? Get in touch with us at masterdigitalgh@gmail.com. . We’d love to hear from you and may have other opportunities coming along in the future.

What we offer

development

Career development

Our strong growth provides plenty of career development opportunities

flexibility

Flexibility

We recognise that great ideas can come at any time so we have flexible working hours to help support this

fun

Fun Times

We’ve created a great team environment; we work in a relaxed way, have fun and create cool technology

success

Share in our success

Our Directors are keen to ensure that our employees efforts - which combine to create the company’s success - are rewarded. We have regular salary reviews, a pension plan, life cover and generous holiday entitlement, as well as the ability to buy extra holidays, child care vouchers, a ‘bikes to work’ scheme and many more benefits. As the company grows, the benefits we offer will grow too.

Recruitment agencies – We have a preferred suppliers list in operation and have good working relationships with our providers. In view of this, we do not accept applications from agencies outside of this agreement.

To find out more about Master Digital Media, please visit our Company and Management page.

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